Terms of Service

These Terms of Service (“Terms”) govern access to and use of SightLine (the “Service”), operated by GetDataSurge LLC (“GetDataSurge,” “we,” “us,” or “our”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of a business, you represent that you have authority to bind that business, and “you” refers to that business.

1. Acceptance of Terms

By accessing or using SightLine you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service. We may update these Terms from time to time as described in Section 10.

2. The Service

SightLine is a cloud-based operations platform built for window-film businesses — automotive tint shops, PPF studios, and commercial flat-glass or security-film contractors. The Service provides tools for quoting and estimating, invoicing, scheduling, inventory and film stock tracking, customer records, and related business-management functionality. We may add, change, or remove features at any time, and functionality may vary by plan.

3. Accounts & Your Responsibilities

You must provide accurate registration information and keep it current. You are responsible for all activity that occurs under your account and for maintaining the confidentiality of your login credentials. You must notify us promptly at [email protected] of any unauthorized use of your account. You are responsible for ensuring that everyone you invite to your account, and their use of the Service, complies with these Terms.

4. Subscriptions & Fees

Paid plans are billed in advance on a recurring basis (monthly or annually, as selected at checkout) plus any usage-based charges (such as storage or messages) described on our pricing page. Fees are non-refundable except as required by law or as expressly stated at the time of purchase. We may change our pricing on prospective renewal terms with at least 30 days’ notice. If a payment fails, we may suspend or downgrade your account until payment is resolved.

5. Your Data

As between you and us, you own all data you or your users submit to the Service — customer records, quotes, invoices, schedules, inventory, and any other business records (“Customer Data”). We do not claim ownership of Customer Data. You grant us a limited license to host, process, and display Customer Data solely to provide and support the Service. You are responsible for the accuracy, legality, and content of the Customer Data you submit, and for having the rights necessary to provide it to us.

6. Acceptable Use

You agree not to: (a) use the Service for any unlawful purpose or in violation of any applicable law; (b) attempt to gain unauthorized access to the Service or its related systems; (c) interfere with or disrupt the integrity or performance of the Service; (d) reverse engineer, decompile, or attempt to extract the source code of the Service, except where permitted by law; (e) resell or white-label the Service without our written consent; or (f) upload malicious code or content that infringes the rights of any third party.

7. Third-Party Integrations

SightLine offers optional integrations with third-party services, including QuickBooks Online, Stripe, and Zapier. When you connect a third-party service to SightLine, you authorize us to exchange data — such as customers, invoices, payments, and related business records — between SightLine and that service on your behalf, for as long as the connection remains active. Your use of any connected third-party service is governed by that provider’s own terms and privacy policy, and we are not responsible for the acts, omissions, or availability of third-party services. You may disconnect an integration at any time in your account settings.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GETDATASURGE LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10. Termination

You may cancel your subscription at any time from your account settings; cancellation takes effect at the end of the current billing period. We may suspend or terminate your access to the Service if you materially breach these Terms and fail to cure the breach within a reasonable period after notice, or immediately if required to prevent harm to the Service or other users. Upon termination, your right to use the Service ends, but Sections 5, 8, 9, and 11 survive. We will make Customer Data available for export for a reasonable period following termination, consistent with our Privacy Policy.

11. Changes to These Terms

We may modify these Terms from time to time. If we make material changes, we will provide notice, such as by email or an in-app notice, before the changes take effect. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the state and federal courts located in Florida.

13. Contact

Questions about these Terms can be sent to [email protected].